Have a Feature Request?
We love hearing from our users about new features and improvements! Your feedback helps us prioritize development and build features that truly matter to healthcare professionals.
Why Your Ideas Matter
CareWave is built by healthcare professionals, for healthcare professionals. Every feature we develop comes from real-world needs and challenges that our users face daily.
User-Driven Development
85% of our features come directly from user requests and feedback.
Rapid Implementation
Popular requests are often implemented within 2-4 weeks.
Innovation Focus
Your ideas help us stay ahead of industry trends and needs.
Recent Success Stories
- • AI Voice Reports: Requested by 200+ users, now saves 25+ minutes per visit
- • Mobile Offline Mode: Suggested by rural healthcare providers, now used by 60% of mobile users
- • Family Communication Portal: Requested by home care agencies, increased satisfaction by 40%
- • Automated Scheduling: Suggested by staffing coordinators, reduced scheduling time by 70%
How to Submit a Great Feature Request
The best feature requests help us understand not just what you want, but why you need it and how it would improve your workflow.
Start with the Problem
Describe the specific challenge or inefficiency you're facing. What task takes too long? What information is hard to find? What process is frustrating?
Explain the Impact
How would solving this problem improve your work? Would it save time? Reduce errors? Improve patient care? Help us understand the value.
Provide Context
Tell us about your role, your typical workflow, and how this feature would fit in. Real-world examples are incredibly helpful.
Suggest Solutions (Optional)
If you have ideas for how the feature might work, share them! But don't worry if you don't - sometimes the best solutions come from our design team.
Feature Request Template
Use this template to structure your feature request for maximum impact:
**Feature Title:** Brief, descriptive name for the feature **Problem Statement:** What specific problem or challenge does this address? **Current Workflow:** How do you currently handle this task/situation? **Proposed Solution:** How would you like this to work? **Use Case Examples:** 1. Scenario 1: [Describe a specific situation] 2. Scenario 2: [Describe another situation] 3. Scenario 3: [If applicable] **Expected Benefits:** - Time saved: [estimate] - Improved accuracy: [how] - Better patient care: [how] - Other benefits: [list] **Your Role/Context:** - Job title/role: - Organization type: - Team size: - Current CareWave usage: **Priority Level:** How important is this to your daily work? (Low/Medium/High/Critical) **Additional Notes:** Any other relevant information, mockups, or references
💡 Pro Tips:
- • Include screenshots of current workflows if helpful
- • Mention if other team members have the same need
- • Reference similar features in other tools you like
- • Be specific about numbers (time, frequency, volume)
What Happens to Your Request?
Here's our feature request process from submission to implementation:
Initial Review (Within 48 hours)
Our product team reviews your request and may ask clarifying questions.
Community Feedback (1-2 weeks)
We share promising requests with our user community for additional input and validation.
Prioritization & Planning
Features are prioritized based on impact, demand, technical feasibility, and strategic alignment.
Development & Release
You'll be notified when development begins and invited to beta test when ready.
Feature Request Status Levels:
- Under Review: Being evaluated by our product team
- Community Feedback: Gathering input from other users
- Planned: Approved and scheduled for development
- In Development: Currently being built
- Beta Testing: Available for early testing
- Released: Available to all users